Chapter 9 Operational rectitude p and guest involution 9.1 © 2007 by learner Hall Management randomness Systems Chapter 9 Achieving Operational Excellence and Customer Intimacy: attempt Applications instruction OBJECTIVES achieve operational purity by integrating and hi ti l ll b i t ti d coordinating divers(prenominal) functions and business processes in the firm. supply range of mountains management bodys unionise planning, production, and logistics with suppliers. customer relationship management outlines achieve customer acquaintance by integrating all customer information and fashioning it available throughout firm. 9.2 © 2007 by scholar Hall Management culture Systems Chapter 9 Achieving Operational Excellence and Customer Intimacy: Enterprise Applications Whirlpool Fixes Its deliver fibril Problem: Part centralised, part decentralised ,p enterprise system at 55 sites. Slow to unify information. Not put u p for diversification, SOX. Solutions: Eli i t existing ERP. B S l ti Eliminate i ti ERP Buy tomfool ERP 6 0 6.0 with GRC for SOX needs, NetWeaver BI for reporting. Supply Chain, Supply-Chain, Inventory and Logistics processes make more efficient. Improves cost efficiency imputable to optimized planning and bid. break off ilit / B tt agility/control due to Information Visibility.
t ld t I f ti Vi ibilit GRC: reduce SoD conflicts, Control system access. 9.3 © 2007 by apprentice Hall 9.4 © 2007 by Prentice Hall GSLLs actual MFG Pro ERP g rough-and-ready and adept (eg Base for Godrej Effective Beneficial (eg. Sampark), but seen as Tier-! 2/mid-market SW. 2000: Parent QAD stops sensitive ontogeny. development Doesnt have integral Planning & computer programing d (uses 3rd party APS P ( Preactor). Ch ) Change to W k Work Orders, Purchase Orders effected manually. Dependent on a particular Database: Progress. 9.5 © 2007 by Prentice Hall upstart experience with MFG Pro non-standardized coding...If you sine qua non to get a spacious essay, order it on our website: OrderCustomPaper.com
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